On Board IT Management and Installation Services
We provide on-site services for both installations of new equipment or to assist with trouble-shooting, repairs or replacements in the field. We ensure successful site installs, professionally implemented and documented to enable ease of support. We also provide services of equipment return and refurbishment.
If your staff needs training on the use of satellite communications technologies, we can provide custom training delivered at our facilities or yours.
we can monitor your sites for performance, availability, data usage, SNR levels, latency, bandwidth usage, packet loss and response time. Through this service we can proactively notify you of problems and initiate actions to maximize site uptime.