FleetBroadband (FBB)

FleetBroadband is the market leading maritime communications service providing reliable, cost-effective global broadband data and voice, simultaneously, through a compact antenna.

FleetBroadband provides cost-effective voice and data through a compact antenna, delivered globally via the I-4 satellite and ground network, which maintains over 99.9 per cent network availability.

Thousands of vessels of all sizes and in all maritime sectors trust in FleetBroadband for operational communications such as email, phone and applications that help them do everything from plotting the most fuel-efficient route to diagnosing mechanical faults remotely by video link.

It boosts morale onboard by enabling crew to stay in touch with family and friends, use social media, and watch news and entertainment.

Standard IP with speeds up to 432kbps (contended service)
Optional guaranteed bandwidth on demand (32, 64, 128, 256 kbps)
Additional voice, SMS and ISDN services
Simultaneous voice and data functionality, just like in the office ashore
Worldwide coverage
Compact antennas (25cm and 55 cm)
505 Emergency calling
Hardware manufacturers intend to deliver a below-deck equipment conversion path for existing Fleet F77, F55 and F33 users (exact conversion paths will be manufacturer-specific)
Unique value-added services for savings and control, as well as security and support, enabling you to maximize your FleetBroadband experience

We offer you a number of valuable benefits found nowhere else. The following are the advantages

Cost Savings

via managed firewall traffic restrictions, QoS restriction options, network-based compression for web browsing, efficient messaging via AmosConnect, Mobilelink for cheaper calls to the FleetBroadband terminal, and the optional use of private networks.

Cost Management & Traffic Control

Advanced online business support systems available for fast provisioning, change orders, billing, traffic information and credit control. Set credit limits on cards and create your own prepaid offering.

Customer Security

Our global network including our BGAN PoPs and the support for private networks without any Internet connectivity available.

Quality Of Service

Support for end-to-end guaranteed bandwidth services to your network. Pay only for end-to-end performance guaranteed connections!

Customer Support

Around the clock support via the web, with a local office and expert IP consultants available nearby.

Instant Online Self Provisioning

Activate your FleetBroadband SIMs, special IP addresses, other Value Adds in minutes. The Dashboard gives you the means to review your contracts and installed base, as well as the ability to instantly activate, de-activate and change service configurations.

No More Surprise Bills

To monitor and control your costs, our extensive online FleetBroadband customer care Dashboard provides real-time information on the amount of traffic used for voice and data, and associated costs.

Credit Watch Facilities

You can monitor, manage and limit the consumption per SIM as well as per groups of SIMs, and provide your own prepaid offering.

Instant Reporting

You can create all kind of reports regarding your end customers FleetBroadband usage. And conveniently, you can download everything into text and Excel.

Reduced troubleshooting

The Dashboard contains multiple Access levels. You can give your end customers their own (restricted) access to the Dashboard providing all kind of relevant information. This significantly reduces the required troubleshooting efforts on all

Customer Managed Firewall

Our Trench service is a personal firewall physically placed between the Internet and the FleetBroadband network. You can authorize or block Web traffic and applications via a user-friendly online interface. You can also block unwanted Streaming traffic if you need to, which is helpful when renting out FleetBroadband terminals. Tailor and secure your connections and avoid any surprise bills.

BusinessAccess

As a corporate customer, you can easily extend your LAN networks to FleetBroadband. You don't need to set up special support or IT rules for your FleetBroadband users. As soon as they connect via the FleetBroadband terminal, it will seem as if they are working from the office. They don't have to dial in to your VPN. By setting up BusinessAccess for your users, you will save both time and money. And once this is set up, it only takes a minute to add this feature for new FleetBroadband users.

GuaranteedAccess

Be first on the scene and deliver the news on time-no matter where the story breaks. Our infrastructure extends FleetBroadband's guaranteed bandwidth (Streaming) to the terrestrial infrastructure, so bandwidth is really guaranteed all the way to your doorstep. Using GuaranteedAccess service, you will always get the capacity you pay for.

IP Access

Our value-added infrastructure allows you to enjoy all possible types of Internet access via public, private, static and dynamic IP addresses in order to support all your applications and network requests.

AmosConnect

AmosConnect is a specialized maritime messaging and information service. This state-of-the-art messaging technology provides you with a mailbox that supports e-mail, fax, telex, data, video and file attachments. AmosConnect incorporates high-level compression as well as duplex transmission, mid-point transmission recovery and allows for subscription to information services such as news, weather and sports.

Mobilelink

Mobilelink is a two-stage dialing service which allows an individual to amalgamate all their calls to and from any terminal on a single monthly invoice.

Cargo and Shipping

Ships managers need the ability to contact ships chandlers on-shore to make supply arrangements while at sea, securely access the Internet or company intranet and receive weather reports. FleetBroadband offers them these capabilities on a global scale, delivered with the most advanced high-speed equipment available.

Military

Military users need to maintain voice and data communications with on-shore operational headquarters while at sea. They also need data capabilities to operate in the area of surveillance, to coordinate and track ships movements and to receive weather reports. In cases where information flow is critical, this is not just a matter of efficiency or convenience, it can mean the difference between success or disaster. Reliable access to e-mail, the Internet and the corporate LAN is critical when time is of the essence.

Pleasure Yachts

Yacht enthusiasts have a number of requirements while sailing including their desire to keep a close watch on business interests and share prices around the clock and the ability to securely access the Internet or company intranet. In addition, they are also interested in receiving weather reports to enable them to choose their next port of call. FleetBroadband offers reliable email and Internet access which make these requirements easily attainable.

Fishing Vessels

Fishing vessels operating on and off shore have a number of communications requirements which can be satisfied by FleetBroadband. FleetBroadband allows them to access auction and port sites to download the best prices on offer, find the best ports to sell your catch and receive regular weather and fishing updates.

There are a number of terminals, smartboxes, applications and value added services to choose from

FB150 delivers global voice, IP data up to 150kbps and SMS texting to smaller vessels with less need for high bandwidth applications. The above-deck and below-deck units are highly compact and easy to install, with antennas from 22.1cm x 29.1cm, weighing 2.5kg.
For larger vessels, such as coastal merchant and fishing fleets, FB250 offers faster data speeds of up to 250kbps and live streaming for applications like video conferencing, plus up to nine telephone lines with FleetBroadband Multi-voice for crystal clear voice calls.
FB500 is our fastest FleetBroadband service, delivering always-on connections speeds of up to 432kbps and streaming rates up to 256kbps for multiple user operational and crew communications, anywhere at sea, in any conditions.

Standard IP Data

Always-on data service for applications such as email and internet access, real-time electronic charts and weather reporting.

Streaming IP

Guaranteed rates for live applications like video conferencing and database synchronisation (FB250 and FB500 only).

Satellite Voice

Access up to nine telephone lines from a single terminal with FleetBroadband Multi-voice (three lines on FB150).

Enhanced Voice Services

Voicemail and other enhanced call management options are available, including caller identification, caller barring and call forwarding.

Crew Calling

Prepay and post-paid options available.

GSM Calls

GSM over FB250 and FB500 enables users to make and receive calls and send and receive SMS texts using the pre-paid SIM in their own mobile phone.

SMS

Send and receive SMS text messages to and from other FleetBroadband terminals and land-based cellular networks through your PC or smart device.

Safety

505 Emergency Calling puts vessels directly in contact with a Maritime Rescue Co-ordination centre (MRCC) free of charge for distress calls.

Fax

Circuit-switched data connection for legacy applications such as Group 3 and Group 4 fax (Group 3 only for FB150).